At Happy Physio we care about you, our client. To show you that we not only care – but are also committed to ensuring you have a great experience with us, we offer a service guarantee.
Essentially this guarantee is designed to ensure that you either love our service or you get it free. The guarantee is:
If you, our client, are not 100% happy with the service that Happy Physio provided, you will get a full refund for that particular session and get your next session free.
This means you can be confident that when you book a session with Happy Physio that you’ll get exactly what you asked for or you’ll get your money back and your next session free. This basically removes all risk from any investment you make with us.
Now, we find that very few people ever take us up on our Guarantee as we always aim to over deliver. But if you do find yourself in a situation where you would like to take us up on the guarantee here are our terms and conditions:
- The claim must be made within 7 days of treatment.
- The next free session cannot be redeemed for cash or products.
- The next free session is not transferable or saleable.
- The next free session must be claimed in the same practice where the guarantee was provided.
- The value of the next free session must be the same as the original service.